Why IT Services Management Help Desk from Rootfloe
- No long term contracts
- Your very own easily approachable IT Support team
Workstations on Lease (use and pay as you go)
- Monthly subscription
Rootfloe provides IT Support services for small, medium and large organisations. Our IT professionals are well experienced and work round the clock via phone, email and a centralized service desk to deal with all your system related issues and challenges.
We also deliver bespoke solutions as per the organisation's line of business and leverage the existing support system.
Our aim is to provide affordable, reliable, professional and friendly service to all our client’s across the UK and Europe.
Supported IT Solutions by Rootfloe Help Desk.
- EUC- End-user computing support
- Office 365 Support
- Software Installation and software Updates. (Windows & Mac)
- Email Configuration.
- Reduce high CPU Utilization and performance Optimisation
- Antivirus installation and monitoring
- Patch implementation
- Network configuration and optimization
- Unlimited remote IT support via phone & email
- Office suite and G-Suite
- IT Security solutions
Implementation Services we Support :
Software Installations services for your Computers and Servers according to your business compliance regulations with the help of our Software Installation Experts.
Email Client Support :
We will help you install/rectify any technical issues you might have with your email client.
Network & Server Support:
Our network and server support helps you to safeguard your network from attacks and reduce the downtime caused by such issues.
We provide high-level application support to enhance your application's performance.
Upgrades and updates for your software for your entire IT infrastructure.
We can help you to develop a Business Continuity Plan for your organization by evaluating the critical systems and thereby avoiding disruptive events from happening and more...
You can find out more about the other services that we offer apart from technical IT support in our Rootfloe Services section.
What We Offer
Information Security Services
Complete Security Configuration
We provide detailed analysis and verification of the configuration settings of your IT infrastructure to detect vulnerabilities and report on fixes to be implemented.
Rootfloe is highly technical and professional with respect to their performance and can undertake large complex tasks very accurately and achieve all objectives as per regulations. Their services come highly recommended.
COO, Leading BSFI Company.
We are extremely satisfied with the level of service and dedication shown by rootfloe’s technical and management in every step of the engagement. They maintained and always adhere to their time schedule. We received numerous recommendations after they assessed our systems and I would be extremely pleased to say that my systems are safe now. I would recommend rootfloe to my network of business associates and will be engaging them on a regular basis.
CEO, Spanish Solar Company.
Rootfloe’s team was were extremely competent to and methodical in the assessment of our applications. They were successful in diagnosing multiple flaws hidden in the application. The final report rootfloe submitted was very comprehensive and contained all the information needed for our developers to fix all the issues. Rootfloe technical help was available at every step and always answered all our queries put forward and helped us fix all the issues that we couldn’t and helped us achieve IT’s best practices. We are thankful to them for all their help and would definitely refer them to other organizations looking to get their IT systems in order. I would be engaging with them on a timely basis henceforth.
CTO, United Kingdom. Internet Service Provider.
When my IT team told me that they needed a security audit for our website I thought Y would I need one? We contacted a couple of cybersecurity services providers and my technical team explained all the issues we faced, and the only company who were ready to explain clearly all the issues were rootfloe, And then we engaged with them for web application VAPT they told our team where the issue is and helped our team fix all the issues and we have also used their service for a complete security audit of our organization we came to know there were major security gaps that need to be fixed. Rootfloe helped us technically to rectify and fix the security gaps. We are now using rootfloe service on a full-time basis and now have a rootfloe staff within our payroll for all our cybersecurity and cyber compliance needs.
CEO, UnitedKingdom, Leading Prototype Manufacturing Facility.
We contacted Rootfloe when my finance team was hacked and lost £ 8000. We were referred to rootfloe by a friend of mine in the computer sector. Once called for the technical help a single-person from rootfloe arrived I thought what would he do? He checked all the system connected his computer to ours and did some tests and found a backdoor entry into the accounts system CMS where the hacker got access to payment to be made where we store the account number and bank details of the vendors we pay and the hacker changed the account number of the vendor to his account number and we made the payment. I didn’t even know it was even possible. Once the issue was noticed and rectified which only took them 3 days to find where the entry point was. We were recommended to undergo an IT security audit and my IT staff rectified all the issues that were bought forward. I would be engaging and recommending rootfloe to all.
Chairman, United Kingdom, Leading Food Manufacture facility.
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